Shipping policy

Last Updated: 2024/09/26

Thank you for shopping with Flipbraai ! We want to ensure that your shopping experience is as smooth and enjoyable as possible. Please take a moment to review our shipping policy.

1. Order Processing Time:

  • All orders are processed within 5 business days (excluding weekends and holidays) for production and 1-5 business days for delivery.

2. Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer the following shipping option , to your Home delivery(PUDO).
  • Delivery estimates are provided based on the selected shipping method and the destination address.

3. Order Tracking:

  • Once your order has been shipped, you will receive an email with tracking information.
  • You can track your order using the provided tracking number on our website or the carrier's website.

4. Shipping Locations:

  • We currently ship to addresses within South Africa . Please contact us if you require shipping to a location not listed during the checkout process.

5. Customs, Duties, and Taxes:

  • Flipbraai is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

6. Lost or Stolen Packages:

  • Flipbraai is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure. Contact the carrier for assistance in such cases.

7. Returns and Refunds:

8. Contact Information:

  • If you have any questions about your order or our shipping policy, please contact us at 0611503970.

9. Changes to Shipping Policy:

  • Flipbraai reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page.

By placing an order with Flipbraai , you agree to the terms outlined in this shipping policy.

Thank you for choosing Flipbraai !